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Frequently Asked Questions

Below you will find our most common questions and answers.

All our FAQs

If you can't find the answer you're looking for, don't hesitate to contact us. 

We have two stores and are looking for a Point of Sale-system, can you offer this?

Our system is better suited for larger retail chains rather than just two stores. However, if you have a large e-commerce operation and are considering trying out a physical store, our system could still be a great fit for you. Alternatively, if you currently have two stores but plan to expand your business, we’d be happy to discuss further.

Get in touch, and we can continue the conversation.

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Do you handle depots?

Yes, we have depot agreements with certain customers, which means we keep extra Point of Sales ready to be quickly prepared and sent out as replacements if a store’s POS crashes and cannot be fixed via remote support. This way, the time the store is without a functioning register is minimized.

What does ERP mean?

ERP stands for "Enterprise Resource Planning" and refers to systems that help businesses manage and analyze their operations. ERP systems, also known as business management systems, handle processes such as finance, purchasing, sales, and order management. With an efficient ERP system, companies can automate workflows, increase productivity, and quickly identify challenges and opportunities within the business.

We currently have LS Central and/or Microsoft Dynamics 365 Business Central and are looking for a new partner, are you the right fit for us?

Bedege has been working with these solutions since 1998 and has customer relationships that have lasted just as long.

We’d be happy to meet and learn about your current situation to see if we’re the right partner to help take you forward into the future.

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Our business has grown rapidly in recent years and we need to review the system support, can you help us?

How exciting that you’re growing! We know that situation very well. In the beginning, when you’re smaller, manual processes and smaller systems work fine—until a tipping point is reached where the systems (or lack thereof) start to hinder further growth.

We’re happy to help you explore what our solution can do for you in terms of streamlining and automating processes, and how we can support your continued progress. Get in touch, and let’s talk further.

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We want to reduce the number of systems and suppliers in our current system architecture, how do we do that?

What a great idea that will save time and money both today and in all future projects!

Let’s get in touch so we can tell you more about how we can help.

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I am responsible for the IT systems for a restaurant chain that is looking for a new ERP and Point of Sale system, do you offer that?

Yes, absolutely! All within a single solution, with no integrations needed. If you’re interested in testing self-order kiosks, improving communication between the service area and kitchen, reducing order errors, and minimizing waste through better control of ingredients and consumption (and much more), it could be worth taking a closer look at our solution.

Hope to hear from you soon!

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We have a complex solution with many integrations; can we create a Unified Commerce solution where ERP, e-commerce and/or the POS system operates seamlessly?

You have the challenge, we have the solution!

Let’s continue the conversation about how we can help you create a Unified Commerce solution.

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Is it Bedege that develops the standard product that you offer?

No, not the standard product itself. Our main solution consists of the ERP system Business Central together with the LS Central add-on. Business Central is developed by Microsoft, and LS Central is developed by LS Retail in close collaboration with Microsoft.

This is a global solution used in approximately 160 countries and is continuously developed based on feedback from a broad customer base and trends within the Retail and Hospitality industries.

Bedege customizes and tailors the system through development (using our own in-house developers) in cases where customer requirements are not met by the standard product. Technically, these customizations are made as so-called extensions, which means they do not alter the source code of the standard product. This follows recommended best practices from Microsoft and LS Retail and makes it easier to continuously upgrade the solution.

Do you offer SaaS solutions?

Our main solution, Business Central with LS Central, is available as:

SaaS solution hosted by Microsoft in Azure Cloud. The solution is continuously updated throughout the year as Microsoft and LS Retail release new versions, ensuring that you always have the latest version of the platform.

On-premises solution hosted by your own hosting partner. Updates are carried out based on agreed upgrade schedules, determined in collaboration between Bedege and you as the customer.

Questions about our Solutions & Services?

Feel free to reach out to us. We are happy to help clarify any doubts you may have. 

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