Below you will find our most common questions and answers.
If you can't find the answer you're looking for, don't hesitate to contact us.
Of course!
Our experienced solution architects will help review your current system landscape and, based on your goals for what you want to achieve with your business, can provide suggestions for improvements and efficiencies that may save both time and money.
We can identify which of your current systems can be replaced by LS Central with Business Central, and which systems should remain or be replaced with a better one within their specific niche.
Yes, we provide a Single Point of Contact (SPOC) setup. Our goal is to make things as simple as possible for store staff, and one way to truly ease their work is by offering just one number to call for support—no need to consider where the issue lies or which supplier to contact.
We assess your specific needs and, together with you and your other suppliers, agree on how the SPOC setup should be structured and which escalation paths it should include.
Yes, that is possible and is one of the major advantages compared to many of our competitors, especially regarding POS systems.
The system includes extensive standard functionality, so there may not be a need for it, but if you want to develop a unique customization for your business, Bedege can assist with that. All development is done following Microsoft’s recommended best practices to ensure future upgrades can be carried out as smoothly as possible.
Stop searching— you’ve come to the right place! We support several large (and smaller) Swedish, Norwegian, Finnish, and international retail chains. We can assist with everything from ERP, POS systems, and integrations to monitoring services and depot service for Point of Sales.
Our service department handles, in addition to repairs of depot units, service on hardware that falls outside of existing agreements. We can perform troubleshooting and repairs on various types of hardware. In many cases, we have spare parts in stock; otherwise, we order the necessary parts.
POS stands for Point Of Sale, which in Swedish is commonly referred to as “kassa” and refers to the device along with the system that enables checkout and payment of goods or services. However, the POS solution Bedege offers is much more comprehensive than just a device for processing payments.
How exciting – we look forward to learning more about your needs to see if we have the best solution for you! Click the button below and send us a message via the contact form, and we’ll get back to you as soon as possible.
Potential customers who contact us may be at different stages of their buying process. Below are some examples:
They have started mapping out various systems that could suit their needs and want to evaluate Business Central and LS Central.
They have prepared a formal Request For Information (RFI) or Request For Proposal (RFP) outlining their requirements and want those addressed.
They have decided not to pursue a formal procurement process but would like to share more about their needs and learn more about us and our solutions in a meeting.
They have begun a feasibility study or implementation project with another partner or system that is unsatisfactory and want to see if Bedege can take over.
They have no concrete plans to change system or partner but want to hear what we offer and establish contact for the future.
They are currently using the solution we offer but with another partner and want to evaluate a partner change.
Great to see that you also recognize the benefits of providing customers with a consistent experience across all channels.
We’d be happy to explain more about how you can achieve this. Get in touch with us, and we can have a chat or grab a coffee.
Yes, we’ve got that covered! We have the expertise in-house, and we already have customers using this setup today.
Feel free to reach out to us. We are happy to help clarify any doubts you may have.
